MOVING FROM the FREESTYLE LIBRE SYSTEM TO NEW THE FREESTYLE LIBRE 2 SYSTEM

It's easy to move from the FreeStyle Libre system to the FreeStyle Libre 2 system. The information below will guide existing users through the move and make sure you are ready to scan your FreeStyle Libre 2 sensors as soon as you receive them.

For product information and on-going education on the FreeStyle Libre 2 system and the benefits visit the 'Discover the FreeStyle Libre 2 system' page

USE THE FREESTYLE LIBRELINK APP^◊ TO GET THE MOST OUT OF THE FREESTYLE LIBRE 2 SYSTEM

DON'T HAVE A COMPATIBLE PHONE? UPGRADE YOUR READER INSTEAD^◊

IMPORTANT: You are not able to receive alarms on multiple devices. You need to choose which device you want to receive alarms, either the FreeStyle Libre 2 reader or a compatible phone with FreeStyle LibreLink. You must start your FreeStyle Libre 2 sensor with the device you want to receive alarms.

Starting your Sensor with the FreeStyle LibreLink app means you will not be able to use the Reader to scan. When you start a new FreeStyle Libre 2 sensor you're able to choose again.

REQUEST A READER REPLACEMENT:

To support our users who cannot use the FreeStyle LibreLink app, we will replace any existing FreeStyle Libre reader with a new FreeStyle Libre 2 reader free of charge.

First we need you to answer a couple of questions to start your request. You will be required to enter your existing FreeStyle Libre reader serial number and create a webshop account if you don't already have one.

Delivery can take up to 14 working days.

Disclaimers:

^{◊ Users choose which device they want to receive alarms: FreeStyle Libre 2 reader or FreeStyle LibreLink app. They must start their FreeStyle Libre 2 sensor with that selected device. Once the patient scans their FreeStyle Libre 2 sensor with that device, they can receive alarms only on that device. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check the website for more information about device compatibility before using the app. Use of FreeStyle LibreLink requires registration with LibreView}